What Happens After You Call?
Water damage, small or large, is stressful enough by itself and we understand that here at our SERVPRO office. We want to help you through this process as quickly and as easily as we can. Here are a few steps that we take to ensure that you are well taken care of:
Step 1: Call SERVPRO of Metrocrest (972) 233-8400. We will guide you through the crisis and will ask several questions to help us better understand the equipment and resources that we will need for your job.
Step 2: Inspection and assessment. We determine the scope of your water damage at this stage. We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.
Step 3: The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property, which helps prevent secondary water damage and mold growth.
Step 4: Drying and dehumidification. We use specialized equipment to remove the remaining water that is harder to access. Our trained Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.
Step 5: Cleaning and sanitizing. We clean all the restorable items and structures damaged by the water. We are adept at cleaning contents using several techniques. Our professionals are trained to provide sanitizing treatments and to remove odors and deodorize your property.
Step 6: Restoration. Restoration is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.
If you experience a water damage call SERVPRO of Metrocrest (972) 233-8400.
*SERVPRO of Metrocrest are Highly Trained Restoration Specialists*
Our SERVPRO of Metrocrest Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:
• IICRC Training
• Employee Certification Training
• Initial Franchise Training
• Continuing Education Classes
SERVPRO of Metrocrest (972) 233-8400
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