What Happens After You Call about Water Damage?

10/12/2021 (Permalink)

A water damage event, whether small or large, is stressful. SERVPRO of Coppell and West Addison understands and will help you through this process as quickly and as easily as possible. Here are a few steps that we take to ensure that you are well taken care of.

Step 1: Call SERVPRO of Coppell and West Addison (972) 233-8400. We will guide you through the crisis and will ask several questions to help us better understand the equipment and resources that we will need for your job. 

Step 2: Inspection and assessment. We determine the scope of your water damage at this stage. We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

Step 3: The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property, which helps prevent secondary water damage and mold growth.

Step 4: Drying and dehumidification. We use specialized equipment to remove the remaining water that is harder to access. Our trained Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

Step 5: Cleaning and sanitizing. We clean all the restorable items and structures damaged by the water. We are adept at cleaning contents using several techniques. Our professionals are trained to provide sanitizing treatments and to remove odors and deodorize your property.

Step 6: Restoration. Restoration is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.

If you experience a water damage incident call SERVPRO of Coppell and West Addison (972) 233-8400.

SERVPRO of Coppell and West Addison technicians are Highly Trained Restoration Specialists.

From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

• IICRC Training
• Employee Certification Training
• Initial Franchise Training
• e-Learnings
• Continuing Education Classes